Refund Policy

At Tunecontents, we uphold the principles of transparency and fairness, standing firmly behind the quality of our services. If you find yourself not fully content with the services received, we extend a 30-day refund policy to provide you with assurance and tranquility.

When you choose Tunecontents, you’re choosing a commitment to excellence. Recognizing that even the best efforts can encounter challenges, we acknowledge that occasional discrepancies might arise, prompting a client’s consideration of refunds. To address these instances candidly and uphold our dedication to top-tier service, we’ve devised a comprehensive refund policy. Below, we outline its fundamental elements to ensure complete clarity.

Upon engaging our services and completing payment, if you opt not to proceed, you have the freedom to cancel the order. Simply initiate the cancellation within 72 hours of placing the order. In response, we pledge to process a refund within 96 hours, utilizing the same payment method used during the initial order.

Kindly note, our cancellation and refund policy holds valid only for cancellations initiated within the 72-hour timeframe. The same conditions apply to discontinuing an ongoing project. It’s crucial to underscore that altering the service type or deferring ordered services isn’t feasible once the project is underway.

In summary, any requests for order cancellation or service alteration must be lodged within the designated 72-hour period following your initial order.

Should we furnish a project that deviates from the initial description or misses the communicated deadline, you possess the prerogative to request a revision or a refund. In situations where a service becomes inapplicable due to technical considerations, we temporarily halt the project and offer suitable alternative services.

In both scenarios, we’re dedicated to making necessary revisions to align the project with your specifications. Timely delivery is assured, based on the extent of adjustments required. Furthermore, we provide the option to temporarily suspend the revised project or opt for an equivalent alternative service, granting you the autonomy to decide the way forward.

At Tunecontents, your satisfaction is paramount, and we’re committed to expeditiously and effectively resolving any concerns. For inquiries about our policies, feel free to reach out to us. Your trust is of utmost importance, and we eagerly anticipate serving you with excellence.